1. Overview
At AutoExplain, we strive to provide high-quality digital products and services. If you are not satisfied with your purchase, please review our refund and return policy below.
2. Digital Products and Services
Due to the nature of digital products, all sales are final, and we do not offer refunds or returns once the product has been downloaded or accessed. However, if you experience technical issues preventing you from using the product, please contact us for assistance.
3. Refund Eligibility
Refunds may be considered under the following circumstances:
The purchased digital product was not delivered or cannot be accessed due to a technical issue on our end.
You were charged incorrectly or made a duplicate purchase.
The product description was significantly misleading.
Refund requests must be submitted within 7 days of the purchase date.
4. How to Request a Refund
To request a refund, please contact us at:
WhatsApp: (+84) 967469410
Include your order details, reason for the refund request, and any relevant screenshots or supporting information.
5. Processing Refunds
If your refund request is approved, the amount will be credited to your original payment method within 5-10 business days. Processing times may vary depending on your payment provider.
6. Non-Refundable Items
We do not provide refunds for:
Successfully delivered digital downloads and services.
Change of mind after purchase.
Issues caused by user error, such as incorrect installation or incompatibility.
7. Changes to This Policy
AutoExplain reserves the right to modify this Refund and Return Policy at any time. Any updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about our refund and return policy, please reach out via email or WhatsApp for further assistance.
Thank you for choosing AutoExplain!
At AutoExplain, we provide automotive online repair service, auto repair tips, car repair manuals & document & training course to help mechanics of all experience levels—fix vehicles efficiently
Whatsapp Us: (+84)967469410
Gmail: [email protected]
Our Workshop: 4590 Angus Road, New York, United States
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